Abstract:
The problem of solid waste collection is as a result of structural monopolies that demand that only municipal authorities have the responsibility to collect waste. This has resulted increased calls for privatization of solid waste collection services so as to improve on the efficiency in the sector. This study was to identify user's perception of privatized solid waste service delivery in Nakawa Division, Kampala city.
The study used questionnaires delivered to respondents as well as interviews and observations techniques in the area of study. The findings showed a positive perception towards the operation of private solid waste collection service. Respondents were willing to pay as much as 1% of their annual incomes for the services. Private waste collectors complained that the market was not fully liberalized from control by municipal authorities.
The study in conclusion recommends further reforms that liberalize the market so that the operators don’t rely on tenders since this leads to creation of monopolies in their respective areas of operation and more participation by municipal authorities especially in the low income and unplanned areas.