Industrial field attachment carried out at Mbale Resort hotel limited.

Abstract

The internship training was carried out at Mable Resort Hotel. The internship training was aimed at exposing the internee with practical knowledge extracted from the theoretical knowledge to acquire professional competencies to enable the student to compete on the job market around the world in the hospitality sector. The report consists of the background of internship, the objectives of the internship were; to enable students, get acquainted with tourism and hospitality industry enterprises and organizations. To enable students, understand peculiarities of their operations and the role of teamwork and carrying out their activities. To enable students, develop ability to blend into a team, understand structure and operations of enterprise. Description of the organization, vision and activities carried out while in the field. The internee participated in various activities such as welcoming guests, arranging halls for guests, serving buffets and as the internee was able to learn valuable lessons such as communication skills, flexibility, good inter-personal relationships, record keeping, proper documentation, ethical code of conduct, time management, among others. The internship training equipped the student with practical skills despite the theoretical skills she acquired while attending lectures. Thus it was necessary for the internee to undertake the industrial training so that the student could get further exposed and acquire knowledge and skills to be applied in the working environment.