Employer Satisfaction Survey Report, Volume 1, December 2022

Abstract

This report summarizes the feedback obtained from surveys of employers of Busitema University graduates at least 2 years after graduating from Busitema University, allowing sufficient time for them to join the workforce and demonstrate the outcomes of their training. The information in this report was gathered by administering the “Busitema University Employer Survey Questionnaire”. The survey focused on gathering information from those companies/organizations or individuals that have employed or still employ Busitema University graduates after their study. The surveying of participants was mainly conducted remotely through email and telephone calls. Quality Assurance Officers attempted to visit employers at their premises to administer the survey but this was not sustainable due to time and financial constraints. The data gathered focuses on basic evidence about the employee and placement within their industry/place of work. The information focuses on: (a) General employer information (b) Employer assessment of graduates in terms of: • technical development • personal and professional development

Information contained within this report augments data gathered via the Busitema University graduate tracer studies to provide a broader view on the effects that Busitema University training has on graduates and on their workplace. The survey was administered between April to September 2022. The survey population comprised of 243 employers based on the principle that each employer is allocated only one survey regardless of the number of employees who graduated from Busitema University at least 2 years after graduation. A total of 158 completed surveys were filled and collected which represents a rate of return of 65%. The results of the survey indicate that the graduates meet the expectations of the employers and the employers are generally satisfied with Busitema University graduates. 92% of the employers surveyed reported that the graduates had a positive impact on productivity and performance of their organizations. 96% of the employers said that they would employ other Busitema graduates. This means the training and the academic programmes offered at Busitema University are relevant to the needs of the employers.