Industrial field attachment carried out at Mbale Resort Hotel Limited

Abstract

The internship training was carried out at MRH. The internship training was aimed at exposing the internee with practical knowledge extracted from the theoretical knowledge got from lectures in the lecture room and, acquires professional competencies to enable the student to compete in the job market around the world in the hospitality sector. The internee participated in various activities such as welcoming guests, arranging halls for guests, serving buffets and as the internee was able to learn valuable lessons such as communication skills, flexibility, good inter-personal relationships, record keeping, proper documentation, ethical code of conduct, time management, among others. The key skills I learnt was how to conduct proper house keeping on how to use particular detergents to clean. In addition, when in the Culinary section I learnt how to prepare continental dishes, pasteries and unique coffees that the guests appreciated. All in all, the internship training equipped the student with practical skills despite the theoretical skills she acquired while attending lectures. Thus it was necessary for the internee to undertake the industrial training so that the student could get further exposed and acquire knowledge and skills to be applied in the working environment.