Quality planning, quality control, and project quality management in NGO projects in Iganga district

Abstract

This study set out to examine the mediating role of quality control in the relationship between quality planning and project quality management among NGO projects in Iganga District. The study used a cross sectional research design with a quantitative approach. A population of 109 NGO projects. Based on the guidelines of Yamane (1967), a sample of 86 NGO projects was derived. The study used a structured questionnaire to collect data from the respondent and attained a response rate of 62.5% at the level of unit of inquiry and 84.4% at level of unit of analysis. The findings indicate that quality control mediated the relationship between quality planning and project quality management in project quality management of NGO projects in Iganga District. The indirect role of quality control in the relationship between quality planning and project quality management was 40.1% while 59.9% was as a result of the direct relationship. Based on the findings, the study concluded that quality control is a significant mediating factor through which quality planning translates into enhanced project quality management. The researcher therefore recommends that NGOs integrate quality control protocols directly into project planning documentation making them a required component of work plans, budgets, and implementation strategies.