Revenue mobilization and service delivery in Pallisa district local government

Abstract

This study examined the effect of revenue mobilization on service delivery. The study was guided by the following objectives notably, to examine the effect of revenue planning on service delivery, to assess the effect of revenue enhancement plan on service delivery, and to examine the effect of revenue expenditure control on service delivery. The study used a cross sectional research design, and a quantitative approach. Data was collected from 60 employees from different departments as a target population with the sample size of 52 employees from different departments. Data was collected with the aid of closed ended questionnaire and statistical package for social sciences was employed for analyzing data from which frequency tables, descriptive statistics (mean and standard deviation), reliability, validity, correlation, and regression results were obtained. The study findings revealed that there is a positive and a significant effect of revenue planning on service delivery; revenue enhancement plan on service delivery; and revenue expenditure control on service delivery. Finally, the study concludes that there is a strong predictive power that the dimensions of revenue mobilization contribute towards enhancing service delivery in PDLG.